Privacy Policy - WorkWays

This website is owned and operated by ©Workways.

This policy relates to our privacy practices in connection with this website. We are not responsible for the content or privacy practices of other websites, and links from this website to external websites are clearly identifiable as such

Workways treats all our client’s affairs as confidential and is committed to protecting and respecting your privacy. This Privacy Policy sets out how Workways as a data controller collects, uses, processes and discloses information and personal data about you as the data subject, or that you provide to us, relating to you, your employees, your associates and other parties (“Data”). We are committed to protecting the right of privacy of all persons regardless of information being received directly or through our website and mobile website (“Website”). This Privacy Policy should be read in conjunction with our Cookie Policy and our Terms and Conditions and applies to Data provided through both business dealings and our Website.

Please read the following policy carefully to understand how we use, process and disclose the Data provided to us by individuals with who we do business, which includes our current, former and prospective clients.

By using the Website or engaging in business with us you confirm that you accept and consent to the practises described in this Privacy Policy without limit or qualification.

Information we may gather from you

Workways will collect Data obtained directly from you or indirectly (e.g. as we exchange correspondence with you). Any Data collected from you through the Website is only that which you volunteer when you email us or contact us through our online form. When you contact us, we may keep a record of that correspondence. We also collect Data automatically when you navigate through our Website, as explained in our Cookie Policy.

Unless you are obtaining a service provided by us, the provision of your Data is not a statutory or contractual requirement and you may refuse to disclose any such Data.

We collect the following data on this Website:

Email addresses of people who subscribe to our organisation’s newsletter;
The names, email addresses, telephone numbers and organisation names of people who register to use our Website’s private Member’s Area;
The names, email addresses, organisation names, phone numbers of people who contact us by filling out and submitting the Contact Us Form on our Website.

Uses made of your data

We will use this data for the purpose for which you provided it. We may also use this data for statistical purposes such as counting the number of people who have subscribed to our newsletter and counting the number enquires our organisation received via our Website. We shall use your Data and share it internally with staff to enable the performance of a contract with you or to comply with a legal obligation or where it is necessary for our legitimate interest in providing services to you.

We may use your Data collected from the Website where necessary for our legitimate business interests, including:

the purposes for which it was provided by you;
providing you with information and services which you have requested;
improving the content of our Website and the services we offer;
ensuring the Website is presented in the most effective manner for you and for your computer;
compiling statistical data on the use of our Website;
allowing you to participate in interactive features of our service, when you choose to do so; and
notifying you about changes to our service.

We make no attempt to identify individual visitors, or to associate the technical details we collect with any individual, unless required to disclose such information by law. We may use your Data to comply with any legal obligations. We may also use your Data to send you information relating to our services, events and products which may be of interest to you.

We will seek your prior consent to the use of your Data for any marketing purposes.

We will store your Data obtained through the Website to allow us to provide related services to you and this Data will only be held for as long as necessary.

Disclosure of your information and Third Party Processors

We never sell data or email addresses, and you can email us to request we remove your email address and data from our Newsletter or CMS at any time.

Workways uses Third Party Processors to provide a service to you. We may, from time to time, disclose Data to our third party service providers who provide a service to Workways (such as marketing platforms, IT Service providers, credit card providers etc) as well as third parties where required by law, where necessary to administer our working relationship with you or where we have a legitimate interest in doing so.

Where the processing of Data is carried out by a third party data processor on our behalf, we endeavour to ensure that they are compliant with the security measures required by statute to prevent unauthorised disclosure of Data.

Communication and transfer of information via Internet transfer or by email is not completely secure and may involve the transfer of Data through third parties outside of the European Economic Area (EEA). To the limited extent that it is necessary to transfer your Data outside of the EEA, we will ensure appropriate safeguards are in place to protect the privacy and integrity of such Data.

Security and where we store your data

Your data is stored securely on our private SSL Protected server. We have engaged the services of Mailchimp to manage our newsletter subscriptions. Therefore, Mailchimp subscriptions are held on Mailchimp servers and in our private CMS. You may unsubscribe from our newsletter subscription at any time.

For information on MailChimp’s privacy policy regarding email lists please visit their (See Section 9 .Your Distribution Lists).

Data of those who are members of our private Member’s Area is held on our private CMS.

Retention of Data

Workways will only retain your data for as long as necessary to fulfil the purpose for which we collected it, including for the purposes of satisfying any legal, accounting or reporting requirements.

Links to other websites

Our Website may contain links to and from other websites. If you follow a link to any of those websites, please note that those websites have their own privacy policies and we do not accept any responsibility or liability for those policies. Please check those policies before you submit any data to those websites.

Change of Purpose

We will only use your Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason, which is compatible with the original purpose.

Where Workways requires use of your Data for unrelated purposes, we will notify you and explain the legal basis allowing us to do so.

Please note we may process your Data without your knowledge or consent where required or permitted to do so by law.

Your rights under GDPR and how to obtain a copy of your data

Your Data is your property and you have the right to request the following:

Request Access to your Data (this is known as a “Data Subject Access Request”) allowing you to check that we are lawfully processing such Data;
Request Correction of your Data we hold so as to allow you to have any incomplete or inaccurate information corrected;
Request Erasure of your Data (provided we are not required to retain the data of the performance of your contract or to comply with our legal obligations);
Object to the Processing of your Data where we are relying on a legitimate interest;
Request Restriction of Processing of your Data from Automated Decision making or while you carry out one of the above requests;
Request the Transfer of your Data to another party or services provider.

You are entitled to a copy of your personal data which you may have supplied via this Website. If you would like to request a copy of your personal data please contact us in in writing or by email as follows:

Please write an email to info@workways.com.
Please reference your letter or email ‘Website Data Access Request’.
Your letter or email must contain your full name and telephone number – in the event we need to call you to discuss your request – and confirmation of the email address you supplied via the Website. Please also include a copy of a suitable form of identification such as a Drivers Licence or passport.

We will process your request as quickly as possible and within 30 days of receipt of the request.

If your personal data held by us is inaccurate or out of date you can request us to correct it.

If you would like us to delete your personal data you can request us to do so. Such requests should be in writing or by email as follows:

Please write an email to info@workways.com.
Please reference your letter or email ‘Website Data Rectification Request’ or ‘Website Data Deletion Request’.
Your letter or email must contain your full name and telephone number – in the event we need to call you to discuss your request – and confirmation of the email address you supplied via the Website.
Please also include a copy of a suitable form of identification such as a Drivers Licence or passport.